Shipping policy

Effective: January 18, 2026

Thank you for shopping at Einkera. We offer FREE standard shipping to selected regions using reliable delivery partners. All orders include tracking so you can follow your delivery every step of the way.

Shipping Destinations

 

European Region

  • Germany
  • Netherlands
  • Austria
  • Denmark
  • Sweden
  • Finland
  • Norway

United Kingdom

  • United Kingdom

North America

  • United States

Asia & Middle East

  • Singapore
  • United Arab Emirates

If your country is not listed, please contact our support team before placing an order.

 

Order Processing

  • Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
  • You will receive an order confirmation email immediately after purchase.
  • A tracking link will be sent as soon as your order ships.

 

Estimated Delivery Times

Delivery times below are shown after processing:

Region Estimated Delivery
European Region 7–15 business days
United Kingdom 6–14 business days
United States 7–15 business days
Asia & Middle East 5–14 business days

*Delivery times may vary due to carrier operations, customs clearance, seasonal demand, or local conditions.

 

Shipping Details

  • FREE standard shipping on all orders.
  • No minimum purchase required.
  • Tracking is included for every shipment.
  • Orders may ship in separate packages depending on availability.
  • Packaging may differ from traditional retail presentation.
  • You can track your order anytime on our Order Tracking Page.

 

Customs, Duties & Taxes

  • For supported destinations, applicable taxes and import fees are generally included in the shipping cost through our logistics partners.
  • Customers are not expected to pay additional fees upon delivery.
  • In rare cases where local authorities apply additional charges or requirements beyond the carrier’s control, such fees or delays may occur.
  • Einkera is not responsible for fees imposed by customs authorities outside of standard shipping arrangements.

 

Important Notes

  • Please ensure your shipping address is complete and accurate before checkout.
  • Address changes cannot be made once an order has been placed.
  • Tracking details may take up to 24 hours to activate after dispatch.
  • During high-demand periods, deliveries may take slightly longer.
  • If tracking shows “Delivered” but you have not received your order, contact us within 7 days.
  • Einkera is not responsible for delays or fees caused by customs clearance.

 

Need Help?

For any shipping-related questions, contact us at support@einkera.com.

  • Tracking issues
  • Delayed or missing deliveries
  • Damaged or incorrect items

For returns and refunds, please review our Refund Policy.